Durable Values
Durable Building Materials is a relationship network powered group of professionals dedicated to helping motivated, experienced sales professionals and industry professionals offer solutions to their personal and professional network.
DBM network members are committed to offering only market proven materials fully backed by the manufacturer.
DBM Manufacturer / Distributor Commitment / Pledge
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We subscribe to the Durable Building Materials Manufacturers Pledge: Quality first with a certified quality program.
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We back our products with jobsite security. If a product is found out of spec on a site, the service issue is escalated to priority solutions desk, to address to customers reasonable satisfaction.
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Product warranties apply and all product represented by DBM has a one year product warranty.
We hold ourselves to a higher standard. Service has deteriorated. We’ve all seen it. DBM Solutions Experts and Contractors have been vetted, have demonstrated high levels of integrity throughout their careers and have made a steadfast commitment to the DBM Solutions Expert Pledge.
Solutions Expert Pledge
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My customers interests are more important than any product sale.
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I will not represent product performance and will set realistic performance specifications with any recommendation.
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Customers will be produced a good/better/best when available regardless of the product availability through DBM.
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If DBM does not represent the solution, we’ll point you towards the solution and recommend a supporting resource.